How We Work

Before we make anything

See your classroom before it is built

Choose the desk model, the colours and the room size, and see the finished classroom in 3D. For science labs, enter the room and number of students and get a dimensioned layout you can approve.

Classroom 3D

Dual & single desks, trapezium activity tables and height-adjustable chairs. Pick table-top, chair & frame colours and turn the room in 3D.

Lab Planner

Chemistry, biology, physics & composite labs. Enter room size, students & doors to get the best table layout with safe aisles & door clearances.

From Enquiry to Feedback

Your order, step by step

A named Sunbaby team owns each stage of your order, and at every stage you get something in writing or on camera.

1
Sales team

We plan the right furniture with you

  • Products explained for durability over 10–15 years
  • Size, shape and colour customised to your requirement
  • New designs drawn to fit your room
  • Best-value quotation
2
Customer care

A dedicated contact takes over your order

  • Proforma invoice and production confirmation
  • Your order goes into our live order book with its delivery date
  • Regular updates on order status
3
Production

Your furniture is made in our own units

  • Metal frames cut, bent and welded at Unit 3
  • Seats, backs and shoes moulded at Unit 1
  • Assembly at Unit 2, with output recorded order by order every day
4
Inspection team

Checked before it is packed

  • Final inspection of finish, fit and hardware
  • Photos and videos of your actual furniture
5
Dispatch team

Transport agreed with you, then loaded by us

  • Transporter, truck size and cost sent for your approval
  • Loading done by the Sunbaby team
  • Full dispatch report with photos of the loaded truck
6
Customer care

We track the truck to your gate

  • Where the truck is and when it will reach you
  • Assembly schedule shared once material arrives
7
Installation team

Assembled on site and signed off by you

  • Site checked before work starts
  • Desks and chairs assembled in the room
  • Your sign-off and approval on completion
8
Customer care

We ask how we did

  • OK, Satisfied" completion report
  • Any complaint is logged and tracked until it is closed
Manufacturing

Made in three Sunbaby units, not bought in

We make the steel frames and the moulded plastic parts ourselves, then assemble and inspect in a dedicated unit.
That is how we control finish, strength and the delivery date.

Material inward

Checked at gate and stores

Frames

Cutting, bending, welding

Powder coating

Colour of your choice

Moulding

Seats, backs, shoes

Assembly

Tops, racks, hardware

Inspection

Photos and videos to you

Packing

Labelled, counted, weighed

UNIT 1

Plastic Injection Moulding Factory & Showroom

Where the plastic parts of our chairs and desks are moulded, and where you can see the range in our showroom.

  • Seats, backs and chair shoes
  • Colour-matched to your order
UNIT 2

Inspection, Assembly & Dispatch Unit

Parts from both factories come together here, are assembled, inspected, packed and loaded.

  • Assembly and final inspection
  • Packing, labelling and truck loading
UNIT 3

Metalworx Factory

Our steel unit for desk and chair frames, lab table frames and other metal furniture.

  • Pipe cutting, bending and welding
  • Welded quantity recorded against each order
Khasra No. 368, Basai Road, Basai Village,
Gurugram

Basai Road, Basai Village, Gurugram

Sector 103, Dwarka Expressway, Daulatabad Village, Gurugram

Manufacturing

Made in three Sunbaby units, not bought in

We make the steel frames and the moulded plastic parts ourselves, then assemble and inspect in a dedicated unit.
That is how we control finish, strength and the delivery date.

Material inward

Checked at gate and stores

Frames

Cutting, bending, welding

Powder coating

Colour of your choice

Moulding

Seats, backs, shoes

Assembly

Tops, racks, hardware

Inspection

Photos and videos to you

Packing

Labelled, counted, weighed

UNIT 1

Plastic Injection Moulding Factory & Showroom

Where the plastic parts of our chairs and desks are moulded, and where you can see the range in our showroom.

  • Seats, backs and chair shoes
  • Colour-matched to your order

Khasra No. 368, Basai Road, Basai Village, Gurugram

UNIT 2

Inspection, Assembly & Dispatch Unit

Parts from both factories come together here, are assembled, inspected, packed and loaded.

  • Assembly and final inspection
  • Packing, labelling and truck loading

Basai Road, Basai Village, Gurugram

UNIT 3

Metalworx Factory

Our steel unit for desk and chair frames, lab table frames and other metal furniture.

  • Pipe cutting, bending and welding
  • Welded quantity recorded against each order

Sector 103, Dwarka Expressway, Daulatabad Village, Gurugram

Compare before you choose

Sunbaby compared with a typical furniture supplier

What is included with every Sunbaby order, and what buyers often find missing elsewhere.

Service

Sunbaby

Typical supplier

Planning and Quotation

Own manufacturing units for school furniture

✓ 3 units

Often a trader

Room layout and 3D view before you order

✓

Catalogue only

Size, shape and colour customised to your room

✓

Standard sizes

Production and quality

Dedicated customer care contact after advance

✓

Sales person only

Photos and videos of your furniture before dispatch

✓

Rarely

ISO 9001:2015 certified manufacturer

✓

Varies

Dispatch and delivery

Transport cost approved by you before dispatch

✓

Billed after

Full dispatch report with truck and bilty photos

✓

Invoice only

Truck tracking updates until arrival

✓

On request

Installation and after-sales

Assembly at site included in the price

✓

Extra charge

Sign-off and satisfaction report on completion

✓

Rarely

Complaints logged and tracked to closure

✓

Varies